Frequently Asked Questions

How much will postage be?

Postage is calculated for you before completing checkout so that you know exactly how much it will be. Generally the cost is $8.50 for one item, $9.00 for 2-4 and $12.00 for 5 or more. All items are sent via Australia Post Parcel post with tracking. If you order a single scarf, bandana or sleep hat you will be charged only $3.00 for P/H and it will be sent in a large envelope with no tracking.

How long before I receive my order?

Once payment is received items are generally posted on the next business day. Items are posted from Geelong, VICTORIA so delivery time will depend on Australia Post services to your area.

What methods of payment do you accept?

PayPal Direct deposit/bank transfer Credit card Cheque/money order